What if I can't find my payee in the Search Payee options?

Once you have selected the Payee Type and typed in the name/number (or at least two characters) and selected SEARCH, if your payee doesn't show up in the search options, use the ENTER PAYEE MANUALLY option at the bottom of the search results.

Note: Do not select Other as the Payee Type if the actual payee type is available from the Payee Type options. Select the correct Payee Type from the drop-down list. 

Credit Card

If you selected CREDIT CARD as the Payee type, but your card did not display in the list of search results:

1. Scroll down to the Credit card not found?
2. In the Search Payee field, enter the institution that issued the card (or at least two characters). 
3. Select SEARCH. 

The results display. 

4. Select the card in the results.