If the deal has not been submitted, and its status is Deal Submitted or Waiting for Funds, it can still be cancelled by a lawyer on the account.
To cancel a deal:
1. From any tab in the open deal, select CANCEL.
A confirmation window appears.
2. Select CANCEL DEAL to confirm.
The deal is cancelled.
Note: If the deal's status is Ready for Disbursement, you must send an email request to help@surefund.ca. Include the original Deal ID (starting with ON) in your email.