If you are unable to release funds prior to 5:00pm, you will need to release the funds as soon as possible on the next business day. This may result in an additional day of per diem on loan and mortgage repayments.
We encourage you to contact us directly as soon as possible regarding next steps as our process will vary depending on whether the payment was made via wire, EFT or paper cheque.
We can be reached at 1-888-417-4818 between 8:00am and 6:00pm Monday through Friday, or by email at help@surefund.ca.